Terms & Conditions

Lensopolis provides eyewear products and services, including prescription glasses, sunglasses, and contact lenses, for personal use.
These Terms & Conditions govern your access and use of the website, as well as transactions conducted with us.
All orders placed on this platform are subject to availability and acceptance by Lensopolis.

Customers must provide accurate and valid prescriptions issued by a qualified optometrist or optician as per local regulations.
Lensopolis is not responsible for errors arising from incorrect or expired prescriptions uploaded by the buyer.
For optimal results, we recommend regular eye check-ups and updated prescriptions.

Our products are designed for corrective vision purposes or fashion use and must be used per professional recommendations.
Lensopolis is not liable for misuse or adverse effects resulting from non-compliance with prescribed guidelines.

Lensopolis offers a multi-currency option for convenience. Customers can choose their preferred currency at checkout.
Exchange rates are calculated automatically using the Wix Stores currency converter and may vary based on market conditions.
Payments must be made through the secure payment gateways provided on the website.

Orders are processed and shipped within the timeframes specified at the time of purchase.
Delivery timelines may vary depending on the shipping destination.
For international orders, any import duties, customs fees, or taxes are the buyer's responsibility. Lensopolis will not be held liable for any additional charges incurred.

Lensopolis is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
Our liability is limited to the value of the product purchased.

These Terms & Conditions are governed by and construed in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Kolkata, India.

Lensopolis reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of the updated terms.

For any questions or concerns regarding these Terms & Conditions, please contact us at:
Email: support@lensopolis.com
Address:
Global Vision Experts
B-21 Srinagar, Kolkata, West Bengal 700152, India